Frequently Asked Questions
Everything you need to know about your Scyrox experience.
What is the standard shipping timeframe for Scyrox orders?
We process all orders within 24-48 hours. Domestic shipping typically takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
Do Scyrox electronics come with a warranty?
Yes, all Scyrox hardware products include a comprehensive 12-month limited warranty that covers manufacturing defects and technical malfunctions under normal use.
What is your return policy for opened items?
We offer a 30-day return policy. Items must be returned in their original packaging with all accessories included. A small restocking fee may apply if the original seal is broken.
Are Scyrox products compatible with both Mac and Windows?
Most of our peripheral devices are plug-and-play compatible with Windows, macOS, and Linux. Specific software drivers for advanced customization are available for download on our support page.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm.
How can I track the status of my shipment?
Once your order ships, you will receive an automated email containing a tracking number and a link to our carrier's portal to monitor your package in real-time.