Returns & Exchanges
At Scyrox, we stand behind the quality of our high-performance electronics and offer a 30-day return window for all products in original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution or full refund.
Return Process
- 1.Initiate Your Request
Log into your Scyrox account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Package Your Device
Securely place the item in its original packaging, including all cables, manuals, and accessories, to ensure the product remains protected during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Inspection and Refund
Once our technicians verify the device's condition, we will process your refund to the original payment method within 3-5 business days.